Client Newsletter

What’s New in LEAP

Most lawyers in small law firms want to help people (people like you and me) when in need. We understand it is difficult to balance clients’ needs with the demands of running a small business. The business side tends to always suffer. LEAP redresses this imbalance. We have added many new features not only within the software, but also within the LEAP organization.

A new version of LEAP Web is now live!

Trust Accounting

  • Trust bank deposits
  • Bank account register
  • Trust to office transfer

Office Accounting

  • Create invoice in bulk
  • Office bank deposit
  • Special fees

Advanced Matter Search

Ability to modify forms and templates

Email signatures

For more information, see What’s New in LEAP Web.


New features in LEAP Desktop!

Word Receipts

  • Trust and office

Document Register

  • Release templates
  • Option to update multiple items on the document register

Correspondence

  • Right click and quick print documents, without opening them
  • Move documents in bulk from one matter to another
  • Email attachments are now included in correspondence search within the matter
  • Option to expand or collapse email attachments
  • Import folders and documents into matters more efficiently and effectively
  • Compare two documents within or outside LEAP for changes
  • New document import window
  • Time save & close a comment being worked on, while also generating a new time entry for the time spent on the comment

Tasks include client name

Assign emails to archived matters

Preview templates

Advance property search – exact match feature

Staff initials for reversed invoices

Rewrite of alter fees on a draft invoice

Trust bank rec v2

  • Print current trust bank view before reconciling
  • Additions on same page
  • Quicker to tick items that match your bank statement and reconcile
  • Balance displated to show the running total

Trust Balance now available on standard invoices!


Security

As LEAP is a cloud product, we take security very seriously. LEAP enforces a complex password, but we do recommend that you look to change your password regularly and ensure that only you know your password.


Help Desk

24 Hour Help Desk

LEAP recently announced that we have a 24 hour Help Desk between Monday and Friday through our LiveChat System.

By accessing LiveChat using LEAP support via the LEAP Community, you can communicate directly with one of our experienced Support Technicians.

‘Bookmark’ the LEAP Community website today and a Help Desk Technician is waiting to hear from you.

Meet some of our LEAP Support Experts

Naeem Henry – LEAP Help Desk Technician

“As a LEAP Help Desk Technician, I am responsible for troubleshooting and resolving any questions raised that may occur with our application software.

In many ways, Help Desk provides the single point of contact for our users and it makes me feel great to provide the information they need to get their work done. Though every case is different, I enjoy the challenges of coming up with solutions in an efficient manner for all our clients. At LEAP, we have a commitment to providing exemplary service to all our users, and I take pride in making sure that continues.”

Peter Swift – LEAP Help Desk Technician

“As a member of the Help Desk team, I am tasked with ensuring that our users have a seamless, issue free experience when utilizing our software and services.

Since I started working at LEAP, a chief motivator behind making sure that I never give up when assisting our clients is the knowledge that the product I support can, and does, actually benefit law firms in streamlining their daily workflow. I want to help our users overcome any technical difficulties because I know that LEAP has the potential to lighten their workload and increase their productivity.”


Legal Searching in LEAP

LEAP is fully integrated with InfoTrack, a service that offers several advanced search functions. These services are accessible directly from your matters in LEAP.


Webinar Information – Upcoming Sessions

Quick and Easy Billing in LEAP

Tuesday, September 19, 2017 – 12:30PM EDT

This webinar will cover the process to create invoices in LEAP, and take you through different firm settings to customize your invoices.

This webinar is suitable for all LEAP users who wish to learn to produce your invoices quickly and easily and customize them to your firm specifications.

Register Now

Work on the Go? Learn to use LEAP Mobile

Wednesday, October 25, 2017 – 12:30PM EDT

The Client Success Team will show you how your mobile device can be your most important tool in increasing your efficiency and improving your client service. Learn how to dictate notes and emails directly into matters, access your LEAP database and record your time on calls and meetings.

Register Now

Tips and Tricks in LEAP

Wednesday, November 15, 2017 – 12:30PM EDT

This webinar will cover a variety of topics to ensure that you and your staff are getting the most out of LEAP. We will cover many Frequently Asked Questions, including how to search for your documents based simply on the content of the document.

Register Now

Transitions

“The LEAP Transition Team have recently added Practice Panther to the list of competitor products we transition from. With the addition of Practice Panther, we now offer a transition from 22 competitor products:

  • Abacus
  • Actionstep
  • Amicus
  • Clio
  • Cosmolex
  • EasyCIS
  • Easy Real Estate
  • Firm Manager
  • Juris Accounting
  • LawWare
  • MyCase
  • Microsoft Excel
  • Microsoft Outlook (Contacts)
  • Needles
  • PC Law
  • RocketMatter
  • Smokeball
  • TABS3
  • Timeslips
  • Time Matters
  • Practice Panther

We have decreased our turnaround time from 7 to 5 business days, which allows us to collect client data and have it set up in LEAP, ready to be installed in as little as one week from the day of data collection.

For clients currently not using a practice management system or any specific software to manage their data, we now offer manual data entry transitions.


Legal Forms & Content

LEAP provides clients with matter types and over 2,000 legislative forms across the common areas of law. We have a dedicated team who is constantly adding and updating legal forms, easily accessible legal rates. Subscribe to the LEAP Content Blog to receive daily updates of anything that has been added or updated. The Content Blog is also an area where you can request a new form, matter type, or provide us with any general feedback about the forms.

Register Now

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